What is BT Cloud Phone?
BT Cloud Phone is a cloud-based business phone service. Calls are handled in the cloud and users make and take calls on mobile apps, desktop apps or IP desk phones, using a business number.
Typical features
- Business numbers on mobile and desktop
- Call routing, hunt groups and greetings
- Voicemail and call history
- Simple online management
BT Cloud Phone or BT Cloud Voice?
Both are BT cloud phone systems. BT Cloud Phone suits small teams that want quick set-up; BT Cloud Voice offers a broader feature set for growing and multi-site businesses. We will recommend the best fit.
Why buy BT through Forever Communications
Forever Communications Ltd is a BT Business Partner, supplying BT's business connectivity and voice services to UK organisations. You get BT's network with a named partner who knows your account.
- Impartial advice on the right BT product for each site, from business broadband to BTnet
- One point of contact for orders, moves, upgrades and faults
- Joined-up voice and data: BT Cloud Voice, VoIP phone systems, the 3CX phone system and the Microsoft Teams phone system
- Mobile too: EE Business mobiles and SIM-only plans from BT Group's mobile network
- Security for your connection, from firewalls to Cyber Essentials
We sell to businesses, schools, charities and public sector organisations. We do not sell consumer or home products.
Want a BT Business quote for your site?
Talk to Forever Communications on 0333 358 3808 or send us an enquiry and we will come back to you with options, not a hard sell.
Call 0333 358 3808Send an enquiryFrequently asked questions
Do I need desk phones for BT Cloud Phone?
No. Many users rely on the apps, though IP desk phones are available.
Does BT Cloud Phone work over mobile data?
Yes, the apps can work over Wi-Fi or mobile data, such as an EE Business mobile plan.